Quality Assurance Technician – Kendal

Quality Assurance Technician

Starting at £26,500 per annum

About us:

We are a rapid-growth scale-up disrupting the infant nutrition space through our award-winning brand Kendamil – the only infant milk made in Britain, proudly used by the British Royal Family and uniquely crafted locally using British organic full cream milk, without the nasties.

Our company, Kendal Nutricare, is a 200+ person team passionate about giving children a better start to life. We’re proud to be a Queens’ Award winning business and to be ranked by the Financial Times as one of Europe’s 1000 Fastest Growing Companies in 2020.

We’re on an exciting path – join us!

The role:

Reporting to one of our Quality Managers, you will be responsible for Grading Internally produced product and Raw ingredients, monitoring and replying to customer complaints and trending lab results over time. This is a great opportunity for an individual to take on a new challenge, build on their current experience and develop themselves across different areas of the factory.

This is a full time role based at our headquarters in Kendal. Working hours are Monday – Friday, 37.5 hours per week.

Working hours will be Monday – Friday, 08:00 – 16:00.


  • Record and advise on chemistry and microbiological testing results
  • Product grading
  • Raw material grading
  • Responding to customer complaints
  • Managing vendor complaints
  • Handling and investigating CAPAs
  • Tracking bypass rates
  • Writing and tracking quality concessions
  • Environmental clean sign off
  • Trending results over time and reporting to the Quality Manager
  • Complying with safety and hygiene procedures including but not limited to: adopting safe working practices, wearing the required protective clothing and use of safety equipment appropriate to the role

Skills, Qualifications and Personal Attributes:


  • Be self-motivated and a great team player.
  • Be organised, efficient and methodical.
  • Have excellent attention to detail.
  • Be analytically minded and continuous improvement focused.
  • Be quality focussed with a drive to ensure standards are upheld.
  • Have excellent computer skills, including knowledge of Microsoft.
  • Professional communication skills at all levels.


  • BSc in Food Science/Technology or similar subject.
  • Experience in a Quality Assurance role is highly desirable.
  • Experience of working within the consumer goods/manufacturing industry.
  • Knowledge of BRC, Regulatory and customer requirements is desirable.

What you’ll get from us:

The opportunity to work for the fastest growing infant milk brand in Europe, alongside a young talented team dedicated to serving thousands of passionate customers.

We offer to all our employees:

  • 20 days holiday (plus bank holidays) with additional holidays granted each year for the first 5 years of employment
  • A pension scheme
  • Employee Assistance Programme
  • Life Assurance at 2 x basic salary
  • Free on-site parking
  • Subsidised breakfast

If this sounds like a role for you, email (emma.murkin@kendalnutricare.com) with your CV and a note on why you’re right for the job — we can’t wait to meet you!