Sales Coordinator – North America
Remote, with a preference for Denver/Boulder area
Our company Kendal Nutricare (www.kendamil.com) manufactures European infant formula. Since launching in 2016 we now sell in 45 countries globally, with customers including the British Royal Family. Millions of parents choose us for our uniquely natural recipe – organic, whole-milk based, no palm oil and no nasties. We are proud to be ranked by the Financial Times as one of Europe’s 1000 Fastest Growing Companies.
We have now expanded rapidly in the USA, available in Target and Kroger stores nationwide, and we are building strong traction with retailers and parents alike. The formula shortage last year was, and still is, an ordeal for parents across the country and we were honoured that President Biden, The White House and the FDA selected us as the first international brand to help and diversify the US formula market for the long term.
We are on an incredibly exciting journey – join us as we continue on our rapid growth trajectory!
We are looking for a motivated and energetic individual who can help manage key retail accounts, reporting, inventory and support operations and logistics, with a focus on expanding our retail presence as our business grows at pace.
What you’ll be doing
∙ Working closely with and supporting the Head of North America on a wide variety of work streams including sales, operations, logistics, inventory, among others ∙ Analysing sales progress, ensuring our customers receive seamless service and delivery, tracking inventory and identifying potential issues, as well as other administrative tasks to support the Head of North America
∙ Form an integral member of the Kendal Nutricare USA team, with access to top management and a role in scaling the fastest-growing brand in baby formula
On a day to day basis
∙ Manage weekly inventory reports, accurately tracking products throughout the supply chain
∙ Analyse weekly sales and payment reports from our customers, to build weekly summaries in Microsoft Excel and share findings with the Head of North America and other members of the Management team
∙ Assist the Head of America in communicating with key customer accounts ∙ Understand, use and manage customer portals and systems, keeping up to date with any changes
∙ Assist with new customer setup and retailer onboarding
∙ Manage ecommerce inventory ensuring we don’t run out of stock
∙ Create and edit Microsoft PowerPoint presentations for new sales opportunities ∙ Liaise with courier companies to provide the best service for the customer and product ∙ Work closely with internal departments across the business, such as Planning, Marketing, Customer Service
What you’ll need
∙ A Bachelor’s degree and/or the equivalent combination of education and work experience
∙ Proficiency in Microsoft Excel, PowerPoint, Word, and Outlook
∙ Strong organizational skills and the ability to work to deadlines
∙ Must have a strong intuition and be able to learn new tasks quickly, completing them efficiently and with great attention to detail
∙ Must be a driven individual who is willing to work in a fast-paced environment ∙ Confident with strong communication skills
∙ Willingness to learn about the Kendamil brand and products
What we would like you to have
∙ Experience working in the Consumer Packaged Goods (CPG) industry ∙ Experience working with major retailers and their online portals
∙ Experience working for a baby/toddler food company
∙ Experience working with an international company
What you’ll get from us
∙ The opportunity to work for one of the fastest growing infant formula brands in Europe and US, alongside a young talented team dedicated to serving thousands of passionate customers
∙ To join a small team providing the chance to learn fast and take on early responsibility ∙ We offer generous holiday entitlement and contributions towards 401k
If this sounds like a role for you, email Emma Murkin, Recruitment/HR Administrator (firstname.lastname@example.org) with your CV, your salary expectations and a note on why you’re right for the job — we can’t wait to meet you!